Last Updated: July 2025
Valor & Co. Ventures LLC (“Valor & Co.,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (www.valorandco.us), tools (including the ROI Calculator), SMS and AI-driven engagement services, and related offerings (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
We may collect the following types of information:
A. Information You Provide
Name, email address, phone number, and business information when you contact us or sign up for Services.
Customer information you choose to share with us to enable AI responses (e.g., service menus, FAQs, pricing).
B. Information Collected Automatically
Website analytics (e.g., IP address, browser type, referring/exit pages, clickstream data).
Engagement data from our AI system (e.g., missed calls captured, leads generated, SMS responses).
C. SMS and Communication Data
When you or your customers interact with our SMS system, we collect message content, timestamps, and opt-in/opt-out preferences to ensure compliance.
We use information to:
Provide, customize, and improve our Services.
Enable our AI to respond naturally in your brand voice.
Deliver SMS and AI-driven communications on your behalf.
Comply with legal and regulatory requirements (e.g., TCPA, CAN-SPAM).
Generate analytics and performance reports to measure ROI.
Communicate with you about updates, new features, or support.
We strictly adhere to SMS marketing and communication laws:
Opt-In: Customers must provide express consent before receiving SMS messages. Consent may be collected via web forms, written agreements, or other compliant methods.
Opt-Out: Customers may unsubscribe at any time by replying “STOP.” We immediately honor opt-out requests.
Message Frequency & Content: Standard messaging and data rates may apply. We disclose frequency, purpose, and data usage at the point of opt-in.
Record-Keeping: We maintain opt-in and opt-out records as required under TCPA and CTIA guidelines.
Encryption: All customer interactions are protected with end-to-end encryption.
No Data Selling: We never sell, rent, or share your leads or customer data with third parties.
Access Control: Only authorized Valor & Co. personnel may access your data for support or system optimization.
Retention: Data is retained only as long as necessary for business purposes or legal compliance.
We may share information only in limited circumstances:
With trusted service providers who help us deliver our Services (under confidentiality agreements).
To comply with legal obligations (e.g., court orders, regulatory requests).
To protect our rights, property, or the safety of clients and users.
We do not share leads or customer data with third parties for marketing purposes.
Access & Updates: You may request access to, correction of, or deletion of your personal data by contacting us.
Marketing Preferences: You may opt out of promotional communications at any time.
SMS Preferences: Customers can opt out instantly by replying “STOP.”
Our Services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal data from children.
Valor & Co. is headquartered in Wyoming, USA, and your data is governed by U.S. federal law and the laws of the State of Wyoming.
If you are accessing our Services from outside the U.S., you consent to the transfer of your data to the United States.
We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent version.
If you have questions about this Privacy Policy, please contact us:
Valor & Co. Ventures LLC
Website: www.valorandco.us
Email: info@valorandco.us
Phone: +1 559-916-9714